Teals Prairie & Co. is a family focused business that places quality at the heart of everything we do. We strive for everything that leaves our hands to arrive in yours as a perfect, inspiring gift. Our team’s attention to detail and quality is how we have over 20,000 five-star reviews on platforms all around the world.
We provide a complete quality guarantee so if you are ever unsatisfied with the quality of your product please contact us so we can help make it right. As every product comes personalized according to your requirements there are no automatic returns if you change your mind, but we will try our best to ensure you are completely satisfied.
Most of our products are hand-finished and use sustainable materials wherever possible. Going with a natural option ensures that our products have as little impact on the environment and on those who help craft the item.
As we aim to use natural materials with as little chemical alteration as possible there may be a slight difference in hue and finish between items. This is particularly true for the distressed rustic leather products and some of the hand finished glassware. We hope this is seen as part of the unique value of our products and our dedication to using natural items and finishing processes.
If you have submitted an order and wish to cancel, we will provide a complete refund if your order is not yet in production or being fulfilled by our shipping partners. Please contact us using the green chat icon in the lower right corner of the page to discuss your items, ask questions, or leave comments. Our team of craftsmen, product developers, and customer service professionals are ready to help!